CodeUnivers develops custom repair management systems that connect job intake, customer communication, products, stock, orders, quotes, invoices and internal administration.
Device intake, diagnosis, parts, customer questions and billing involve repeated handovers. Separate tools force teams to search for or re-enter the same information.
Customer, device, defect, accessories, status, deposit, total amount, internal notes, follow-up jobs and history.
Customer-facing status view, approved notes and status-based email or SMS workflows using agreed business rules.
Collection slips, quotes, invoices and other PDFs created from job and product data already held in the system.
Businesses that also sell products can manage the store and related customer processes through the same administration area.
Categories, stock, prices, VAT, delivery times, details, images and galleries managed centrally.
Order status, items, customer information, invoices, archiving and implemented payment workflows.
Search customer accounts and apply individual or shared discounts to the store, categories or specific products.
For Just Smartphones, CodeUnivers delivered a central administration system connecting repairs, customer accounts, the online shop, orders, quotes, invoices and internal working time.
Repair and shop information can be reused in later steps instead of being created again from scratch.
Statuses, history, documents and internal notes remain visible to the roles responsible for them.
No. The workflow can be adapted for other repair and service businesses that manage jobs, status steps, parts and documents.
Yes. A protected or individually accessible status page can show the appropriate progress and approved customer notes.
Yes. Items can be taken from repair jobs or products and generated as PDFs according to the agreed billing workflow.
Yes. Depending on its technical foundation, an existing system can be integrated or commerce and administration can be rebuilt together.
We identify where duplicate work happens today and define a practical path to one central workflow.
