Case study SafeTec24

Shift planning and workforce administration in one central operations portal.

A cross-platform operations system connects scheduling, workforce administration, documents, time tracking, absences, communications, operational insights and mobile access for SafeTec24.

Shift planningShifts, multiple staffing, open slots and subcontractors.
PDF importClient schedules are read, matched and reviewed before being applied.
DocumentsReview, expiry tracking, assignment and PDF creation in employee profiles.
Cross-platform accessCurrent portal data in the iOS, Android and macOS apps.

The starting point

Security operations involve many sites, changing shifts, qualification requirements, subcontractors and ongoing document deadlines. When this information is spread across PDFs, messages and spreadsheets, coordination overhead rises quickly.

Operational challenge

  • Recurring schedules and last-minute open shifts
  • Multiple staff per site and different service times
  • Documents, deadlines and contracts for many participants
  • Status questions between administration, operations and teams

Project objective

One platform should connect planning, administration and communication, make the current state visible for each role and reduce manual coordination in daily operations.

Planning and operational control

The solution goes beyond a calendar by connecting shifts with sites, service times, people, roles and their current processing status.

Shift planning

  • Single and recurring shifts
  • Multiple staff assignments per site
  • Open slots and allocation to subcontractors
  • Confirmation, rejection, check-in and check-out

PDF schedules

  • Import of client duty schedules
  • Recognition of abbreviations and stored service times
  • Manual mapping when source data is ambiguous
  • Conflict checks when updated versions are uploaded

Roles and participants

  • Admins, operations and site managers
  • Employees and subcontractors
  • Clients with appropriate permissions
  • Site, contact and responsibility data

Documents, time and communication

Document management

Documents are uploaded, classified, assigned to people and checked for expiry dates. Contracts, terminations and certificates can be generated as PDFs and stored in the employee profile.

Time and payroll preparation

Check-in and check-out, timesheets, and flags for unusual hours, double assignments, missing breaks or relevant premiums support review before payroll is finalised.

Internal communication

Internal messages, push notifications and status updates reach the relevant roles. Messages can be categorised as sickness reports, shift swaps, questions or escalations.

Operational insights

Extended checks prepare decisions without replacing the responsibility of administrators.

Staffing and risk signals

  • Candidate ranking by qualification, regional proximity, rest time, hours balance and fairness
  • Detection of understaffing and recurring absence risks
  • Unusual check-in and check-out patterns
  • Daily summaries of risks and open issues

Documents and natural-language search

  • Classification and detection of missing or expiring documents
  • Concrete lists through naturally phrased admin queries
  • PDF and file processing with employee assignment
  • Prepared flags for document and payroll review

Web portal and macOS app for administration

Dashboard, duty scheduling, employees, sites, timesheets and invoices are available to administrative roles in one consistent interface. The macOS app uses the same role-aware data and workflows as the portal.

SafeTec365 app for iOS and Android

The current app combines a role-aware live dashboard and synchronized schedules with shift confirmation, location-protected check-in and check-out, offline access, chats, push navigation, absences, employee documents and additional administration features.

The outcome

SafeTec24 now has one platform for scheduling, employees, subcontractors, clients, documents, time data and communication. Planning status is easier to identify, deadlines surface earlier, and mobile teams stay connected to central administration.

Less manual coordination

Shifts, responses, documents and messages no longer depend entirely on disconnected channels.

Earlier operational signals

Understaffing, document deadlines and unusual time data can surface before the next manual review.

Digitise your operations

If scheduling, documents, time tracking and communications still run separately, we can assess the right central structure for your organisation.